Last Updated: 8 September 2026
Fielder Sports Limited aims to process and deliver orders efficiently. This Shipping &
Delivery Policy explains our delivery arrangements, estimated timeframes, delivery charges,
and customer responsibilities.

  1. Delivery Coverage

We provide delivery services within Hong Kong, including outlying islands, Ma Wan, Tung
Chung, restricted areas, hotels, and remote areas, subject to courier availability and any
applicable delivery restrictions.

International delivery may be available upon request and is subject to separate quotation,
courier availability, customs requirements, duties, taxes, and destination restrictions.

  1. Delivery Charges

Free delivery is available for Hong Kong orders of HK$800 or above.

For Hong Kong orders below HK$800, a standard delivery charge of HK$30 will apply.

Any additional delivery charge required by the courier for exceptional circumstances,
including failed delivery attempts, redelivery, address changes after dispatch, inaccessible
locations, or special delivery arrangements, may be charged separately after notice to the
customer.

  1. Order Processing and Delivery Time

Orders are generally processed and delivered within 2–3 business days after successful
payment confirmation, subject to stock availability, order volume, payment verification, public
holidays, weather conditions, courier operations, and other circumstances beyond our
reasonable control.

Orders placed after business hours, on weekends, or on public holidays may be processed
on the next business day.

Delivery timeframes are estimates only and are not guaranteed.

  1. Delivery Address and Recipient Responsibility

Customers are responsible for providing a complete and accurate delivery address, recipient
name, contact number, and delivery instructions.

Please ensure that someone is available to receive the order where required. If delivery fails
because of an incorrect address, unavailable recipient, refusal to accept delivery,
inaccessible location, or repeated failed delivery attempts, additional delivery charges may
apply.

  1. Delivery Confirmation and Risk

Delivery may be confirmed by signature, photo proof, courier scan, delivery notification, or
another delivery record provided by the courier.

Once an order is delivered to the confirmed delivery address or received by the authorised
recipient, responsibility for the order passes to the customer, subject to applicable law.

  1. Damaged, Missing, or Incorrect Items

Please inspect your order as soon as possible after delivery. If you receive a damaged,
missing, or incorrect item, please contact us within 7 days of delivery at
fieldersports.cs@gmail.com, with your order number and supporting photos or videos.

  1. Contact Us

For delivery-related enquiries, please contact:

Fielder Sports Limited
Email: fieldersports.cs@gmail.com
WhatsApp: +852 6619 8839
Return Address: Room H, 11/F, Gold King Industrial Building, Tai Lin Pai Road, Kwai Chung,
Hong Kong