Last Updated: 8 September 2026
Fielder Sports Limited respects your privacy and is committed to handling personal data
responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect
your personal data when you visit our website, make a purchase, contact us, or interact with
our marketing channels.

  1. Personal Data We Collect

We may collect the following categories of personal data:
● Name, email address, mobile number, delivery address, and billing address.
● Order information, including purchased items, order value, payment status, delivery
preference, and transaction history.
● Customer-service communications, such as emails, WhatsApp messages, enquiries,
feedback, and return requests.
● Website, device, and usage information, such as IP address, browser type, cookies,
pages visited, and browsing behaviour.
● Marketing preferences, where you choose to receive promotions, product updates, or
other communications.

  1. How We Use Your Data

We may use your personal data to process and deliver orders, arrange deliveries, provide
customer service, respond to enquiries, process returns, improve our website and services,
prevent fraud, comply with legal obligations, and send marketing communications where you
have consented or otherwise opted in.

  1. Data Sharing

We may share necessary personal data with trusted service providers that help us operate
our business, including Shopify and website technology providers, payment service
providers, delivery and logistics partners, warehouse and fulfilment partners, email and
customer-service providers, analytics providers, professional advisers, and parties where
disclosure is required by law.

We do not sell your personal data to third parties.

  1. Cookies and Analytics

Our website may use cookies and similar technologies to support website functions,
remember preferences, understand website traffic, analyse performance, and improve
marketing relevance.

You may adjust your browser settings to manage or block cookies. However, disabling
cookies may affect certain website functions.

  1. Marketing Communications

You may opt out of promotional emails or marketing messages at any time by using the
unsubscribe link, replying to the message, or contacting us at fieldersports.cs@gmail.com.

  1. Data Retention and Security

We retain personal data only for as long as reasonably necessary for order fulfilment,
customer support, legal compliance, accounting, fraud prevention, and dispute resolution.

We use reasonable administrative, technical, and organisational measures to protect
personal data. However, no online system or transmission method can be guaranteed to be
completely secure.

  1. Your Rights

Subject to applicable law, you may request access to or correction of your personal data
held by us. For privacy-related requests, please contact:

Fielder Sports Limited
Email: fieldersports.cs@gmail.com
WhatsApp: +852 6619 8839